Privacy Policy

Privacy Policy

1. Introduction

Womendooutdoors Shop LLC (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, when and why we share it, and your rights and choices regarding that information.

2. Information We Collect

We collect information you provide directly and information collected automatically:

a. Information you provide directly:

• Contact details: name, email, phone number, shipping and billing address.
• Account information: username, password, order history.
• Payment information: payment card or third-party payment tokens (we do not store full card numbers — payment processors handle card data).
• Customer service communications and feedback.
• Marketing preferences and consents.

b. Information collected automatically:

• Technical data: IP address, device identifiers, browser and operating system, referral/exit pages, pages visited, timestamps.
• Cookies and similar technologies (see “Cookies & Tracking” below).
• Usage data such as products viewed, searches, and purchase behavior.

3. How We Use Your Information

• Process and fulfill orders, manage returns and refunds, and provide customer support.
• Process payments and prevent fraud.
• Personalize and improve our Services, product recommendations, and marketing.
• Send administrative messages (order confirmations, shipping notifications).
• Comply with legal obligations and protect our rights.
• Conduct analytics and measure advertising effectiveness.

4. Legal Bases for Processing (Where Applicable)

For users in jurisdictions that require it (e.g., the EU/EEA), we rely on legal bases including performance of a contract, legitimate interests (e.g., fraud prevention, product improvement), consent (for certain marketing cookies), and legal compliance. See the GDPR section below for EU/EEA rights.

Analytics Platform: We use Matomo for analytics where applicable.

5. Sharing & Disclosure of Personal Information

We may share personal data with:

• Service providers that perform services on our behalf (payment processors, shipping carriers, hosting providers, email and marketing platforms).
• Third-party advertising and analytics providers.
• Law enforcement or regulators when required by law or to respond to legal process.
• In connection with a business transaction (sale, merger, or reorganization) — with notice to affected users.

We require service providers to use personal data only to provide the contracted services and to implement reasonable security measures.

6. “Do Not Sell / Share My Personal Information” (California / CCPA)

If you are a California resident, you may have the right to opt out of the sale or sharing of personal information. To exercise this right, use the “Do Not Sell or Share My Personal Information” link in our site footer or email support@womendooutdoors.com. We will respond as required by law.

7. Your Rights (Overview)

California (CCPA/CPRA) consumers may have the right to:

• Know what personal information we collect, use, disclose, and sell/share.
• Request deletion of personal information.
• Opt out of the sale or sharing of personal information.
• Not be discriminated against for exercising these rights.

EU / EEA individuals (GDPR) may have rights to:

• Access, correct, or delete their personal data.
• Restrict or object to processing, request portability, and withdraw consent where relied upon.
• Lodge a complaint with a supervisory authority.

To exercise any rights, contact us at support@womendooutdoors.com and include sufficient information to verify your identity and process your request.

8. Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to operate the website, remember preferences, provide functionality, and analyze traffic. For targeted advertising and analytics, we and our partners may use tracking technologies. You can control cookies through your browser settings and by using our cookie preferences tool where available. California residents have additional opt-out mechanisms as described above.

9. Third-Party Links & Services

Our Services may contain links to third-party sites or integrate third-party services (social media, analytics, advertising). Those third parties have their own privacy policies and may set cookies or collect data independently. We are not responsible for their practices.

10. Data Security & Retention

We implement reasonable organizational, technical, and administrative safeguards to protect personal information. However, no internet transmission is completely secure. If a breach occurs, we will follow applicable law, which may include notifying affected individuals and authorities. We retain personal information only as long as necessary for the purposes described and to comply with legal obligations.

11. Children’s Privacy (COPPA)

Our Services are not intended for children under 13. We do not knowingly collect personal information from children under 13 without parental consent. If we learn we have collected such information without verified parental consent, we will take steps to delete it.

12. International Transfers

If you are located outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. We will take steps to ensure appropriate safeguards are in place when transferring personal data internationally.

13. Changes to This Privacy Policy

We may update this Policy from time to time. If we make material changes, we will post a prominent notice on our site and update the effective date. Continued use of the Services after changes constitutes acceptance of the updated Policy.

14. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or our practices, contact:

Email: support@womendooutdoors.com
Mailing address: Womendooutdoors Shop LLC, 5300 #1116 Holmes Run Parkway, Alexandria, VA 22304, United States